Help & FAQ
Frequently Asked Questions
Account Settings
How can I change my Email address?

Please send your old email address and new address to with your photo ID attached to verify your ID.

What server corresponds to my trading account?

Live server: GoldCrystalGroup-Main
In case you have difficulties connecting to our servers with the server names mentioned above, you can use the corresponding DNS server address. You will need to over-write the server name in the login window with one of the specified DNS server addresses mentioned below.

Demo server: GoldCrystalGroup-Demo

Can I change the leverage in my account?

Yes, you can submit a request to cs@Fin8ity to adjust your leverage.

Can I use my Demo account for back-testing?

Yes, you can use your MT4 Demo account for this purpose.